Privacy Policy

Introduction

Canadian Coffee Culture ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our services.

Please read this Privacy Policy carefully. By accessing our website or using our services, you acknowledge that you have read and understood this Privacy Policy. If you do not agree with our policies and practices, please do not use our website or services.

Information We Collect

We collect several types of information from and about users of our website, including:

Personal Information

• Contact Information: Name, email address, mailing address, and phone number when you subscribe to our newsletter, contact us, or participate in our events.
• Account Information: Username, password, and preferences when you create an account on our website.
• Transaction Information: Payment details, purchase history, and billing information when you make purchases through our website.
• Communication Information: Records of your communications with us, including customer service inquiries and feedback.

Automatically Collected Information

• Usage Data: Information about how you interact with our website, such as pages visited, time spent on pages, and navigation paths.
• Device Information: Information about your device, including IP address, browser type, operating system, and device identifiers.
• Cookies and Tracking Technologies: Information collected through cookies, web beacons, and similar technologies to track website usage and preferences.
• Location Information: Approximate location derived from IP address to customize content and improve user experience.

How We Use Your Information

We may use the information we collect about you for various purposes, including:

• Providing, maintaining, and improving our website and services
• Processing transactions and managing your account
• Communicating with you about products, services, and events
• Sending promotional materials and newsletters
• Responding to your inquiries and customer service requests
• Personalizing your website experience
• Analyzing usage patterns to improve website functionality
• Protecting against fraud and unauthorized transactions
• Complying with legal obligations and enforcing our policies

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and store certain information. Cookies are small data files that are placed on your device when you visit a website. We use both session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).

Types of cookies we use:

• Necessary Cookies: Required for the website to function properly.
• Preference Cookies: Remember your preferences and settings.
• Analytics Cookies: Collect information about how you use our website.
• Marketing Cookies: Used to deliver personalized advertisements.

You can set your browser to refuse all or some browser cookies or to alert you when cookies are being sent. However, if you disable or refuse cookies, some parts of our website may become inaccessible or not function properly.

Information Sharing and Disclosure

We may share your information with the following third parties:

• Service Providers: Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.
• Business Partners: Companies with whom we collaborate to offer joint promotions, products, or services.
• Legal Authorities: When required by law, court order, or government regulations, or to protect our rights or the safety of others.
• Affiliated Entities: Our subsidiaries, affiliates, and business partners, for purposes consistent with this Privacy Policy.

We do not sell or rent your personal information to third parties for their marketing purposes without your explicit consent.

Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or electronic storage is 100% secure.

We regularly review our security practices to ensure they remain effective and up-to-date. Your account information is protected by a password, and we encourage you to use a unique and strong password, change it regularly, and log out of your account after using a shared computer.

Your Privacy Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: Request information about the personal data we have about you.
• Correction: Request correction of inaccurate or incomplete information.
• Deletion: Request deletion of your personal information in certain circumstances.
• Restriction: Request limitation on how we use your personal information.
• Data Portability: Request a copy of your personal information in a structured, machine-readable format.
• Objection: Object to our processing of your personal information in certain circumstances.

To exercise any of these rights, please contact us using the information provided in the "Contact Us" section below. Please note that these rights may be subject to limitations and exceptions under applicable law.

Children's Privacy

Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us immediately so that we can take appropriate measures to remove that information from our systems.

Changes to Our Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes on this page and, if the changes are significant, we will provide a more prominent notice, such as an email notification or a banner on our website.

You are encouraged to review this Privacy Policy periodically to stay informed about how we collect, use, and protect your personal information. Your continued use of our website after any modifications to the Privacy Policy constitutes your acknowledgment of the changes and your consent to abide by the updated terms.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us at:

We will make every effort to respond to your inquiry promptly and address your concerns appropriately.